Findlead ("findlead", "we", "us", "our") helps you uplevel your data enrichment, scale personalized outreach, and build pipelines for your sales team. Our products include our website and all of the services we offer through that website (the the “Products” or “Services”). When you use our Products, you provide personal information to us. We wrote this privacy policy (the “Privacy Policy” or “Policy”) to help you understand what personal information we collect, how we use it and disclose it, how long we retain it, and what choices you have about it.
Some of the concepts below are a little technical, but we’ve tried our best to explain things in a simple and clear way. You may have specific privacy rights in your state or region. In the United States, residents of California and other states have specific privacy rights as noted in the disclosures below. Residents of the European Economic Area (“EEA”), and the United Kingdom also have specific rights, which are noted in other disclosures below.
This Privacy Policy applies where findlead acts as a “data controller” which means findlead decides why and how personal information is processed. It does not apply to situations where findlead acts as a “data processor” which means it processes data only according to contractual instructions from its customers or other data controllers. findlead works with a variety of third party data providers and connects them to findlead customers who are looking for information about businesses and individuals who work at these businesses. In doing so, findlead acts as a data processor because it is acting according to the instruction of its customers per its data processing agreements with those customers. findlead does not control the data supplied by the third party data providers it works with and, as a data processor, is not in a position to delete data or otherwise discharge the responsibilities of a data controller.
1. What Information Do We Collect?
A. Personal Information You Provide To Us
We collect personal information that you provide to us, such as your account details and payment information. This includes:
Account Data
When you set up an account to use our Services, we collect your contact details such as your name, email address, and company domain.
Payment Data
We may collect personal information necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the associated security code. All payment data is stored by Stripe, Inc..
Communications
If you contact us directly or express interest in using our Services, we collect personal information including your name, email address, message contents, attachments, and any other information you choose to provide.
If you subscribe to our newsletter, we collect your name and email address. When we send emails, we may track whether you open them to improve customer experience and enhance our Services. If you participate in a survey, we may receive your contact details and responses.
Accounting Information
We collect information about the products you have purchased and payments made to fulfill our accounting and financial obligations.
Careers
If you apply for a position with us, we collect your contact information and resume details, including education and employment history.
If you do not provide requested personal information, you may not be able to use our Services if that information is necessary to provide them or if we are legally required to collect it. Where required by applicable law, we indicate whether providing personal information is mandatory and the consequences of failing to do so.
B. Information From Cookies And Similar Technologies
We and our third-party partners collect personal information using cookies, pixel tags, or similar technologies (“Cookies”). Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session Cookies and persistent Cookies. A session Cookie disappears after you close your browser. A persistent Cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
The information collected via Cookies may include personal information, such as unique identifiers, system information, your IP address, web browser, device type, and the web pages that you visit just before or just after you use the Services, as well as information about your interactions with the Services, such as the date and time of your visit, and where you have clicked.
Strictly necessary Cookies
Some Cookies are strictly necessary to make our Services available to you, for example, to provide login functionality. We cannot provide you with the Services without this type of Cookie.
Analytics Cookies
We also use Cookies for website and app analytics purposes in order to operate, maintain, and improve our Services. We may use our own analytics Cookies or use third-party analytics providers to collect and process certain analytics data on our behalf. In particular, we use Google Analytics to collect and process certain analytics data on our behalf. Google Analytics helps us understand how you engage with our Services. You can learn about Google’s practices by going to Privacy Policy.
Advertising Cookies
We and our third-party partners use Cookies to help us and our advertisers show you relevant advertising, as well as to present ads to you on sites that are not owned or operated by us to promote our services, articles or events. The cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing.
| Cookie Type | Description | Duration | Examples | Status |
|---|---|---|---|---|
| Strictly Necessary Cookies | Some cookies are strictly necessary to make our Services available, for example to provide login functionality. We cannot provide the Services without this type of cookie. | Up to 6 months | Cloudflare | Always On |
| Analytics Cookies | We use Cookies for website and app analytics purposes in order to operate, maintain, and improve our Services. We may use our own analytics Cookies or use third-party analytics providers to collect and process certain analytics data on our behalf. In particular, we use Google Analytics to collect and process certain analytics data on our behalf. Google Analytics helps us understand how you engage with our Services. You can learn about Google’s practices by going to privacy practices | Up to 14 months | Google Analytics, Clearbit | Off by default |
| Advertising Cookies | We and our third-party partners use Cookies to help us and our advertisers show you relevant advertising, as well as to present ads to you on sites that are not owned or operated by us to promote our services, articles or events. The cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing. | Up to 12 months | Off by default |
C. Information Collected From Other Sources
We may collect data from third-party sources, such as professional contact details obtained through data providers.
Professional Contact Details
We collect certain personal information from data providers, such as professional contact details, job title and information about your company or employer, to allow our customers to run queries on the data as part of our Services.
Third-Party Login Data
If you choose to create your account with us using a third-party login tool (e.g., Google, Okta, Azure), the provider of that third-party tool will share your name, account details and contact details with us. For more information, please see the section “How Do We Handle Your Third-Party Logins?” below.
Data Enrichment Providers
We may receive data from data enrichment providers to enhance the information in the databases findlead obtains from its data providers.
2. How do we use your information?
We process your information for our legitimate business purposes, such as to provide you with our Services, to develop and improve our Services, or for compliance with our legal obligations. If you are located in the European Economic Area, the United Kingdom, or Switzerland (“Europe”), we only process your personal information based on a valid legal ground. A “legal ground” is a reason that justifies our use of your personal information:
We use the information we collect or receive for the following purposes:
| Purpose | Description | Legal ground (where required under applicable law) |
|---|---|---|
| Providing and improving the Services | We may process your personal information to provide, maintain, improve and enhance our Services, including expanding our database and developing and expanding our products | We, or a third party, have a legitimate interest in using your personal information to provide, maintain, improve and enhance our Services |
| Understanding usage and improving the Services | We may use your personal information that we collect through the Services to understand and analyze how you use our Services and develop new products, services, features, and functionality | We, or a third party, have a legitimate interest in using your personal information for the purpose of evaluating and improving our products or services |
| Sales and Marketing | We may process your personal information for sales and marketing purposes, including to market or advertise our Services to prospective or existing customers and to conduct product demonstrations | We, or a third party, have a legitimate interest in using your personal information for sales and marketing purposes |
| Communicating with you | We may use your Personal Information to contact you, including by email, phone and text message, for administrative purposes such as to provide information that you request, to respond to comments and questions, or to ask you to provide feedback and complete surveys | We, or a third party, have a legitimate interest in using your personal information for the purpose of communicating with you |
| Billing and accounting | We may process your personal information to facilitate transactions and payments and to handle the payments you initiate and for accounting purposes, including keeping record of your payments | The processing is necessary for entering into, or performance of a contract to which you are a party |
| Fraud and incident prevention | We may use your Personal Information to detect security incidents and respond to trust and safety issues, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity. | We, or a third party, have a legitimate interest in using your personal information for the purpose of protecting our Services and preventing fraud. |
| Providing technical support | We use personal information to provide technical support, including diagnosing and resolving any issues you report | The processing is necessary for entering into, or performance of a contract to which you are a party |
| Aggregated Data Generation | We may process your personal information to generate anonymized or aggregate data that we may use for any lawful purposes such as to publish reports | We, or a third party, have a legitimate interest in using your personal information for the purpose of generating anonymized or aggregate data |
| Administrative and legal | We may use your personal information to address any administrative or legal issues pertaining to fin, including but not limited to intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service, or as necessary to establish, exercise or defend our legal rights | We, or a third party, have a legitimate interest in using your personal information for the purpose of addressing administrative and legal issues |
| Compliance | We may process your personal information for compliance with legal obligations to which we are subject, for instance to comply with accounting and tax rules, or as mandated by a court order, judicial process or governmental agency | We need your personal information to comply with a legal obligation, for instance to comply with a court order |
We only rely on our or a third party’s legitimate interests to process your personal information when these interests are not overridden by your rights and interests. When we are using your information because we or a third party have a legitimate interest to do so, you may have the right to object to that use.
3. Will We Share Your Information With Anyone?
We may share your information in order to provide our services, comply with laws, protect your rights, fulfill our business obligations, or with your consent. We may share your personal information with the following recipients:
Vendors and Service Providers
We may disclose any information we receive to vendors and service providers retained in connection with the provision of our Services, such as website hosting, data analysis, advertising, information technology and related infrastructure provision, customer service, email delivery, auditing, and payments processing.
findlead Users
If your information is present in the databases that findlead obtains from its data providers, we may disclose your personal information to findlead’s users when they run queries on our databases.
As Required By Law and Similar Disclosures
We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Affiliates
We may share any personal information we receive with our current or future affiliates for any of the purposes described in this Privacy Policy.
Merger, Sale, or Other Asset Transfers
We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
Consent
We may also disclose your information in other cases with your permission.
4. How Do We Handle Your Third-Party Logins?
Our Website offers you the ability to register and login using certain third-party login tools (e.g., Google). Where you choose to do this, we will receive certain profile information about you from the third-party login tool provider. The profile information we receive may vary depending on the login provider concerned, but will often include your name, email address, as well as other information you choose to make public via that third-party account.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party account provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from findlead. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the findlead Service, such as single sign on. findlead is not responsible for the functionality or security measures of any third party.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).We delete your personal information or keep it in a form that does not identify you when this retention period is over.
When determining the specific retention period, we take into account various criteria, such as the type and sensitivity of the personal information, the type of services provided to you, the impact on our ability to provide you with certain features of our Services, and mandatory retention periods provided by law and the statute of limitations.
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
7. Do We Collect Information From Minors?
We do not knowingly solicit or collect data from, or market to, anyone under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@findlead.ai.
8. Can I Change My Account Information Or Delete My Account?
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided in the “Contact Us” section below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
9. Can I Opt-Out Of Email Marketing?
Yes. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may contact us using the contact information provided.
10. Are There Controls For Do-Not-Track Features?
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. What Are My Privacy Rights In Europe?
If you are located in Europe, you have certain rights in relation to your personal information. Please note there are exceptions and limitations to each of these rights listed above. We may, for example, refuse to act on a request if the request is manifestly unfounded or excessive, or if the request is likely to adversely affect the rights and freedoms of others, prejudice the execution or enforcement of the law, interfere with pending or future litigation, or infringe applicable law. To submit a request to exercise your rights, please contact us at privacy@findlead.aifor assistance. If you have questions or comments about your privacy rights, you may email us at privacy@findlead.ai
A. Access, Correction and Data Portability
You may ask for an overview of the personal information we process about you and to receive a copy of your personal information. You also have the right to request to correct incomplete, inaccurate or outdated personal information. To the extent required by applicable law, you may request us to provide your personal information to another company.
B. Objection
You may object to (this means “ask us to stop“) any use of your personal information that is not (i) processed to comply with a legal obligation, (ii) necessary to do what is provided in a contract between findlead and you, or (iii) if we have a compelling reason to do so (such as, to ensure safety and security in our online community). If you do object, we will work with you to find a reasonable solution.
C. Deletion
You may also request the deletion of your personal information, as permitted under applicable law. This applies, for instance, where your personal information is outdated or the processing is not necessary or is unlawful; where you withdraw your consent to our processing based on such consent; or where you have objected to our processing. In some situations, we may need to retain your personal information due to legal obligations or for litigation purposes.
D. Restriction Of Processing
You may request that we restrict processing of your personal information while we are processing a request relating to (i) the accuracy of your personal information, (ii) the lawfulness of the processing of your personal information, or (iii) our legitimate interests to process this personal information. You may also request that we restrict the processing of your personal information if you wish to use the personal information for litigation purposes.
E. Withdrawal Of Consent
If we rely on consent for the processing of your personal information, you have the right to withdraw it at any time and free of charge. When you do so, we will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.
F. Right to Lodge a Complaint
If you are a resident of the European Economic Area and believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact details here. If you are a resident of Switzerland, the contact details for the data protection authorities are available here.
G. Choices About Cookies
You have the following choices with regard to the use of Cookies:
Cookie Banner
We provide a cookie banner to ask for your permission to use certain types of Cookies. You can accept or refuse the optional Cookies through our cookie banner when you access the Services.
Browser settings
Many web browsers allow you to manage your preferences relating to Cookies. You can set your browser to refuse Cookies or delete certain Cookies. You may be able to manage other technologies in the same way that you manage Cookies using your browser’s preferences. Please note that if you choose to block all Cookies, doing so may impair the use of our Services.
Analytics Opt-out
We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/. To opt out from Google’s use of information collected on the Services through Cookies for advertising purposes, you can download the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout, or manage preferences via Google’s Ads Settings or Ad Settings for mobile apps. For other vendors, you may visit TRUSTe’s Preference Manager or the Network Advertising Initiative opt-out page.
Advertising Opt-out
We work with third-party advertising partners to show you ads that we believe may be of interest to you. Some of our advertising partners are members of the https://optout.networkadvertising.org or the https://optout.aboutads.info. If you do not wish to receive personalized ads, you may visit their opt-out pages to learn how to opt out of receiving web-based personalized ads from member companies. You may also access the settings offered by your mobile operating system to limit ad tracking, or install the AppChoices mobile application to learn more about how to opt out of personalized advertising in mobile apps.
12. Do Residents Of Certain U.S. States Have Specific Privacy Rights?
Yes. If you are a resident of certain U.S. states, you are entitled to certain disclosures and may have specific rights regarding your personal information, as provided below.
A. What Categories Of Personal Information Do We Collect?
We have collected, processed, disclosed for a business purpose, or sold the following categories of personal information in the past twelve (12) months:
| Categories of Personal Information Being Collected and Processed | The Purposes for Processing | Categories of Third Parties to Whom the Personal Information is Disclosed for a Business Purpose | Categories of Third Parties to Whom the Personal Information is "Shared" for Cross-Context Behavioral Advertising or "Sold" and the Purpose |
|---|---|---|---|
Identifiers, including contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name |
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Categories of Personal Information in Cal. Civ. Code Section 1798.80(e), such as name, contact information, education, employment, employment history and financial information |
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Characteristics of Protected Classifications under California or Federal Law such as gender. |
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Commercial Information, such as transaction information and purchase history |
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Internet or Other Electronic Network Activity Information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements |
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| N/A |
Geolocation data such as coarse geolocation derived from an IP address. |
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Professional or Employment-Related Information, such as business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us |
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Sensitive Personal Information such as account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account |
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| N/A |
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.
findlead does not have actual knowledge that it sells personal information of consumers under 18 years of age.
B. Sources Of Personal Information
In the preceding twelve months since this notice was last updated, we have collected Personal Information from the following categories of sources:
- 1. You/Your Devices: You or your devices directly.
- 2. Users: Other users of our services.
- 3. Affiliates.
- 4. Advertising Networks.
- 5. ISPs: Internet service providers.
- 6. Analytics Providers.
- 7. OS/Platform Provider: Operating systems and platforms.
- 8. Social Networks.
- 9. Resellers: Consumer data brokers.
- 10. Partners: Business partners.
- 11. Public: Publicly accessible sources.
C. Your Rights Regarding Your Personal Data
Based on your state of residency, you may have certain rights with respect to your personal information, as outlined below.
Request Deletion
You may request that we restrict processing of your personal information while we are processing a request relating to (i) the accuracy of your personal information, (ii) the lawfulness of the processing of your personal information, or (iii) our legitimate interests to process this personal information. You may also request that we restrict the processing of your personal information if you wish to use the personal information for litigation purposes.
Opt Out Of Sale
In some circumstances, you may opt out of the sale of your Personal Information. Click here to opt out of the sale of your Personal Information. If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Access Information
You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, or disclosed by us; (2) purposes for which categories of Personal Information are collected or sold by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties with whom we disclosed or sold Personal Information; and (5) specific pieces of Personal Information we have collected about you during the past twelve months
Portability
In addition, you may have the right to request a copy of the specific pieces of personal information that we have collected from you in the 12 months preceding your request. If we are able to confirm your identity to the degree required by law and corresponding regulations, we will disclose to you a copy of the specific pieces of personal information about you that we have processed.
Non-Discrimination
We will not discriminate against you if you exercise your privacy rights.
Verification Process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other Privacy Rights
- You may object to the processing of your personal data.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
To exercise these rights, you may submit a request online, contact us by email at privacy@findlead.ai, or write to us at the address provided at the bottom of this document. If you have a complaint about how we handle your data or would like to appeal a denied rights request, we encourage you to contact us at privacy@findlead.ai or refer to the contact details listed at the bottom of this document.
13. Is findlead A Data Broker?
Yes. findlead is a data broker and complies with the state law obligations that apply to data brokers. If you do not want findlead to sell personal information relating to you, please click the “do not sell” button on our homepage or reach out to us via email at privacy@findlead.ai.
If you are a resident of Texas, you can find more information about Texas data broker rules here.
14. International Visitors
Our Services are hosted in the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services.
If you are located in Europe, we will comply with applicable data protection laws when transferring your personal information outside of your jurisdiction. We may transfer your personal information to countries that have been found to provide adequate protection by the European Commission or other competent authorities (e.g., see list of countries for which the European Commission has issued an adequacy decision here), use contractual protections for the transfer of personal information, or transfer to recipients who have adopted Binding Corporate Rules.
15. Updates
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
16. Contact Us
Unless otherwise indicated, findlead is the entity responsible for processing your personal information as described in this Policy. If you have questions or comments about this notice, you may email us at privacy@findlead.ai or by post to:
Access IT Services Inc 1657 Peachwood Dr, San Jose CA 95132
New Mallow Road
Cork T23AT2P Ireland